Terms of Service
These Website Terms and Conditions (“Terms”) govern access to and use of the Pravida website and the acquisition of products and services through the website.
By accessing the website or completing a purchase, you acknowledge that you have read, understood, and agree to be bound by these Terms.
1. Parties
These Terms are between Pravida Pty Ltd (ABN 91 691 674 656) (“Pravida”, “we”, “us”, “our”) and the person or entity accessing the website or purchasing products or services (“Client”, “you”, “your”).
2. Definitions
Australian Consumer Law or ACL means Schedule 2 of the Competition and Consumer Act 2010 (Cth).
Deliverables means all documents, templates, policies, procedures, manuals, tools, checklists, courses and materials supplied by Pravida.
Digital Products means Deliverables supplied in electronic or downloadable form.
NDIS Commission means the NDIS Quality and Safeguards Commission.
Services means professional services offered by Pravida, including NDIS registration, renewal support, audit preparation, compliance consulting, marketing and digital services, and related services.
3. Acceptance and Electronic Agreement
You accept these Terms by clicking an acceptance checkbox, completing a purchase, accessing Digital Products, or instructing Pravida to commence Services. Electronic acceptance constitutes a legally binding agreement.
4. Scope of Services
Pravida will provide Services with due care and skill in accordance with applicable Australian law. Timeframes are indicative only and subject to client cooperation, regulatory change, auditor availability and unchanged scope.
5. Authority to Act
Where applicable, you authorise Pravida to prepare documentation and liaise with auditors and regulators. Pravida acts solely as a service provider and is not a regulator, auditor, legal adviser or decision-maker.
6. No Guarantee of Outcomes
Registration, renewal, audit outcomes, scope of registration and timeframes are determined solely by the NDIS Commission and approved auditors.
Where Services include marketing or digital services, the Client acknowledges that Pravida does not guarantee any particular marketing outcome, including leads, conversions, traffic, advertising performance or business revenue.
Pravida does not guarantee outcomes. Fees are payable for professional services provided and are not contingent on results.
7. Client Obligations
You warrant that all information provided is accurate and complete and remain responsible for regulatory compliance and approval of Deliverables.
8. Intellectual Property
All intellectual property in Deliverables remains with Pravida or its licensors. Upon full payment, you receive a non-exclusive, non-transferable licence for internal business use only.
9. No Operational
Responsibility or Control The Client acknowledges and agrees that Pravida does not operate, manage, supervise,
control or run the Client’s business or services.
Pravida provides documentation, guidance and professional support only. The Client retains sole responsibility for all business operations, service delivery, staff management, record keeping, regulatory compliance, and implementation of any documentation or recommendations provided.
The Client must exercise its own independent judgment when using or relying on any Services or Deliverables. Pravida is not responsible for how the Client implements, applies or relies on the Services or Deliverables.
10. Fees, GST and Payment
Fees are exclusive of GST unless stated otherwise. Payment is required in full at the time of purchase. Services will not commence until payment has cleared.
11. Limitation of Liability
To the maximum extent permitted by law, Pravida excludes liability for indirect or consequential loss and caps total liability at the fees paid for the relevant Services or Digital Products.
12. Indemnity
You indemnify Pravida against losses arising from inaccurate information, misuse of Deliverables, regulatory action relating to your business, or breach of these Terms.
13. Australian Consumer Law
Nothing in these Terms excludes, restricts or modifies any rights or remedies under the Australian Consumer Law, including sections 60–62.
14. Governing Law
These Terms are governed by the laws of Victoria, Australia. The parties submit to the non- exclusive jurisdiction of the courts of Victoria and the Commonwealth of Australia.